Frequently Asked Questions
Orders & Shipping
Q: How long does it take to get my order?
A: Most orders are processed in 2–5 business days. Once shipped, U.S. orders usually arrive in 5–10 business days. International orders can take 10–20 business days depending on your location.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Please note: international customers are responsible for any customs or import fees.
Q: How do I track my order?
A: You’ll receive a tracking number by email as soon as your order ships. If you didn’t get one, check your spam folder or reach out to us at [your email].
Returns & Refunds
Q: What’s your return policy?
A: Since each item is made to order, we do not accept returns or exchanges unless the item arrives damaged or incorrect.
Q: What if my item is damaged or I got the wrong one?
A: We’re so sorry! Please email us within 7 days of delivery with your order number and a photo of the issue, and we’ll make it right.
Products & Sizing
Q: How do I know what size to order?
A: Each product page includes a size chart. We recommend measuring your favorite shirt and comparing it for the best fit!
Q: Are your shirts unisex?
A: Yes, unless otherwise noted. Our tees have a modern, relaxed fit that works well for all genders.
Q: How should I wash my items?
A: To keep your apparel looking great, we recommend washing inside out with cold water and tumble drying on low or air drying.
Contact & Support
Q: How can I contact you?
A: Email us anytime at [your email address]. We typically respond within 1–2 business days.
Q: Can I change or cancel my order?
A: You can cancel your order within 12 hours of placing it. After that, we’ve likely started processing it. Reach out as soon as possible if something’s wrong.